Return and Refund Process

Our return and refund process is simple!

You can return the Xtra-PC Legacy or Xtra-PC Ultra for any reason within 30 days of shipment for a full refund of your purchase amount.*

*Shipping and handling charges and taxes paid (e.g. state, customs, VAT) are non-refundable.

Just email us at to receive your required return instructions.

Xtra-PC Limited Warranty

This limited warranty covers defects in materials and workmanship in Xtra-PC Legacy or Xtra-PC Ultra  in the first 30 days after shipment.

 Our entire liability and your exclusive remedy is limited to the price paid for Xtra-PC Legacy or Xtra-PC Ultra, if any. In no event shall Prairie IT LLC or our licensors be liable to you for any consequential, special, incidental or indirect damages of any kind.

Return and Refund FAQs

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